Patient Recall & Reactivation

Reconnect with patients who may be ready for care

Patient recall programs can help practices reach people who are due for routine follow-up visits, hearing aid checkups, or appointments they have not yet scheduled.

Outbound campaign support

• Annual audiology evaluation reminders.
• Hearing aid follow-up and service appointment outreach.
• Practice-approved inactive patient reengagement.
• Appointment follow-up and rescheduling assistance.
• English and Spanish outreach based on patient preferences and approved contact rules.

How we structure a campaign

Your practice defines the eligible outreach list, approved scripts, timing, contact permissions, and booking process. We help organize the workflow and report non-clinical outcomes such as completed contacts and appointments scheduled.

Patient-first outreach

We prioritize respectful contact frequency and clear opt-out handling. Campaigns should be reviewed for applicable privacy, telemarketing, and healthcare communication requirements before launch.

See also: Patient access insights.